Accessibility Statement - App 112

The Directorate-General Civil Security of the FPS Home Affairs undertakes to make this mobile application accessible in accordance with the law of 19 July 2018 on the accessibility of websites and mobile applications of public sector organisms.

This accessibility statement applies to:

  • App 112 (Android version)
  • App 112 (iOS version)

Level of Compliance

In the absence of an audit, this mobile application is not compliant.

Preparation of the accessibility statement

An accessibility audit will be conducted very soon. This audit will consist of an in-depth analysis.

Inaccessible content

The in-depth audit will determine whether there is any content that is inaccessible.

Proposed alternatives

The alternatives for the inaccessible content will be determined once the audit has been conducted.

Contact details

If you have any questions or comments about the accessibility of our mobile application, please contact: 
112@ibz.be

If you are not satisfied with the response, you may use our complaints procedure: www.federaalombudsman.be/en/complaints

If the service listed above does not respond, please contact the following regulatory authority:

Federal Ombudsman
Rue de Louvain 48 letter box 6
1000 Brussels

contact@federalombudsman.be

Website of the federal ombudsman

Improvement plan

An improvement plan is drawn up after the audit has been conducted.
This statement was issued on 8 July 2026.
This statement was last revised on 8 July 2026.